I speak to a LOT of people and,
when I question them about their interview skills, they are most often very
self-assured. They tell me with a hint of condescension, “oh, Michael I know
what to do thank you very much”. Then, when it comes time to interview - they
choke. Most often people sit before hiring managers and they dutifully answer
questions and, when prompted, they obediently recite the lines from their
resume almost word-for-word, which the hiring managers already have in front of
them. They possess no real negotiation skills, much less closing skills, so
they are completely at the mercy of the interviewer. But according to them,
they know what they are doing. What they fail to do, is to place themselves on
a relatively equal (professional) footing with the person they’re meeting. They
fail to engage in a business conversation and, instead, allow themselves to be
interrogated so that what follows can hardly be called an interview.
Developing and possessing good
interview skills, going beyond describing what you do and have done, citing
examples anecdotally sets you apart from most others, who only show up
intending to answer questions. Having the ability to influence the interview,
in order to present yourself in the most optimal manner possible, is what you
should be and could be doing. Consciously employing open and close-ended
questions to get the info you need and following up with a pre-close or closing
question will set you worlds apart from others seeking the same job. In
actuality, most people are content with crossing their fingers and hoping to
get through the event without looking or feeling foolish. This is not goal-oriented
nor a winning strategy, but that’s what most people do.
I can tell you from 25 years of
experience that someone who is a good interviewer, able to multi-task in the
manner I described above - even if they lack in one area or another, will
outshine another person who might be slightly more qualified but sits like a
bump on a log, responding only when prompted.
Interpersonal communication and soft-skills of a
growing number of people are woefully inadequate. A few years ago I wrote a
handbook that is a step-by-step guide, instructing job seekers and interviewers
everything they don’t know. I removed it from Amazon, while I updated and added
to it even more horsepower. The newer 2nd edition is complete and it
will be available again within the next couple of weeks on Amazon.com. If you
think you know everything -- great, then you don’t need any help and good luck.
But if you want to know what I know after a quarter century of work as a close-in,
hands-on headhunter, who advises both hiring managers and job seekers at all
levels- you’d be wise to give it a look. I’ll announce very soon when it is
again available.
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