This short article/blog entry will elicit two distinctly different
reactions: some will wince and accuse me of being hard-hearted and, yet, others
will see the common sense logic in my perspective and nod in full agreement.
No one is entitled to a job per se. Entitlement results in
lethargy and mediocrity or, put more bluntly, laziness and a lack of
appreciation for what one has. More appropriately, we are and should be
entitled to the opportunity of being fairly considered and evaluated according
to our abilities, talents, experience and accomplishments.
All of us have experienced employees in our daily lives who
make us wonder how they can possibly keep their jobs as a result of bad
attitudes, lethargy, poor customer service and a general unwillingness to do
any more than what is absolutely required of them. In some cases there are
those who expend more energy into avoidance of standard tasks found in their
own job descriptions. And don’t even get me started about feckless middle-managers
who wile away their time clinging to, and protecting their own turf and
fiefdoms at all costs – even at the expense of the company for which they are
supposed to be working; so hiring the
best available talent is not their primary concern much less is it on their
list of priorities. Translated: best and brightest need not apply where
mediocrity reigns, lest they become a threat.
Really, I encounter it, I see and experience this stuff almost daily and
yet senior management seems unable or unwilling to address their problems
within.
Meanwhile, there are many potential applicants and people
who are available, ambitious, qualified and eager to demonstrate to hiring
managers how they can be a productive asset, if given the opportunity.
For business owners, senior decision makers and managers
within companies who claim to want to do more than simply get by, the solutions
are there sitting in front of them. Employee performance reviews exist for a
purpose and if someone repeatedly fails to perform according to the established
minimum acceptable standards, reprimand and if necessary, fire those unwilling or unable to appropriately adjust.
Until about 10 years ago Top-Grading
was a method of seeking to improve the ranks of employees as a means of raising
the bar for performance, even when fully staffed, in order to weed out weak
links to be replaced by better employees – it was the buzz word of the day.
Now, especially at a time when companies are tasked to do more with less
(resources), ridding themselves of those who do not even meet the minimum
standards is necessary. I suggest there are plenty of better alternative
employees out there, who are likely more ambitious and dedicated than many of
those merely occupying their current roles. When the status quo is not
sufficient, change it.
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